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Use this guide if your existing number setup already runs in Placetel.
1

Get Placetel SIP credentials

  1. Log in to your Placetel account
  2. Go to Einstellungen → SIP-Konten (Settings → SIP Accounts)
  3. Create a new SIP account or use an existing one
  4. Note the SIP server, username, and password
2

Create SIP Trunk in itellicoAI

Go to Telephony → SIP Trunks → Create SIP Trunk:
  • Name: Placetel
  • Termination URI: Placetel’s SIP server address
  • SIP Auth Username/Password: Your Placetel SIP credentials
3

Set up routing

In Placetel, configure call forwarding or routing rules to direct calls to the itellicoAI SIP endpoint (sip:50ebbp4vhpr.eu.sip.livekit.cloud).