Notifications

Notification Inbox

The inbox opens as a full page with the following layout:

Header — displays the “Notifications” title, an unread count badge, and a Mark all as read button

Notification list — scrollable list with Load more pagination (20 notifications per page)

Notification Card

Each notification card displays:

Element	Details
Unread indicator	A blue dot for unread notifications
Icon	An icon representing the notification type
Title and time	Event title with a relative timestamp
Message	Additional context about the event
Menu	Options to mark as read/unread or delete the notification

Clicking a notification marks it as read and expands the row. If a related resource is available, use View details to open it.

Notification Types

Type	Description
Task assigned	Someone assigned a task to you
Task mentioned	Someone mentioned you in a task comment
Issue assigned	Someone assigned a quality issue to you
Issue mentioned	Someone mentioned you in an issue comment
Issue resolved	Someone resolved an issue you are involved with
Conversation ended	A conversation has completed
Campaign completed	An outbound campaign has finished running
Insight ready	A new AI insight is available for review
Compliance approved	Someone approved a compliance review
Compliance rejected	Someone rejected a compliance review
System	Platform announcements, maintenance, or system updates

Review completed conversations linked from notifications

Notification Inbox