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Account Information

Account Settings contains your account identity fields and logo. Access: Go to Settings → Account → Settings.

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What This Page Affects

This page affects the current account, not just you personally. Use it when you want to change shared account identity details such as:
  • the account name your team sees
  • the logo shown across account-level UI surfaces
  • the account ID you may need for support or integrations
If you only want to change your own name, avatar, or preferences, use User Profile & Preferences instead.

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Account Name

Update your account display name.
1

Open Account Settings

Navigate to Settings → Account → Settings.
2

Edit display name

Update the Display Name field.
3

Save by leaving the field

Name changes are saved when the field loses focus.
Use descriptive names like Acme Corp - Sales Team instead of generic names.
Upload a logo to personalize your account.
1

Open Account Settings

Navigate to Settings → Account → Settings.
2

Upload logo

Click Upload Logo and select a PNG, JPEG, or WebP image up to 5 MB (recommended square format).
3

Verify update

The logo updates after upload and appears across account UI surfaces.

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Account ID

Your account ID is shown in this page and includes a copy action. Use account ID for:
  • API requests that need the current account ID
  • Support requests and account identification
  • Internal operational references
The account ID is system-generated and read-only.

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Delete Account

To delete an account and all associated data, contact support@itellico.ai. Account deletion is not self-service and requires confirmation through the support team.
Account deletion is permanent and removes all agents, conversations, contacts, and related data.

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Next Steps

Team Management

Invite members and manage roles

Subaccounts

Create and manage subaccount structures

API Keys

Manage API credentials for this account