Plan Comparison
Choose the plan that fits your expected call volume. All plans include access to the core voice AI platform, including the agent editor and dashboard.| Feature | Free | Pay As You Go | Growth | Professional | Business | Enterprise |
|---|---|---|---|---|---|---|
| Monthly Price | €0 | €0 + usage | €99 | €199 | €499 | €1,500 |
| Annual Price | — | — | €990 | €1,990 | €4,990 | €15,000 |
| Included Minutes | 30 | 0 | 1,000 | 2,000 | 5,000 | 10,000 |
| Usage / Overage Rate | Hard cap | €0.30/min | €0.12/min | €0.10/min | €0.09/min | €0.08/min |
| Concurrent Calls | 2 | 20 | 5 | 10 | 20 | 30 |
| Knowledge Bases | 5 | 10 | 5 | 10 | 10 | Unlimited |
| Subaccounts | 0 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Priority Support | — | — | — | — | ✓ | ✓ |
Plan Details
Free
Free
Best for: Testing and evaluation
- 30 minutes included per month
- 2 concurrent calls
- 5 knowledge bases
- No subaccounts
- Hard cap when included usage is exhausted
- No credit card required
Pay As You Go
Pay As You Go
Best for: Teams that want paid access without a subscription commitment
- No included minutes
- Usage billed at €0.30/min
- 20 concurrent calls
- 10 knowledge bases
- Unlimited subaccounts
Growth
Growth
Best for: Growing teams with predictable monthly call volume
- 1,000 minutes included per month
- 5 concurrent calls
- 5 knowledge bases
- Unlimited subaccounts
- Overage billed at €0.12/min
Professional
Professional
Best for: Teams that need more included minutes and higher concurrency
- 2,000 minutes included per month
- 10 concurrent calls
- 10 knowledge bases
- Unlimited subaccounts
- Overage billed at €0.10/min
Business
Business
Best for: Established businesses and agencies with higher call volume
- 5,000 minutes included per month
- 20 concurrent calls
- 10 knowledge bases
- Unlimited subaccounts
- Priority support
- Overage billed at €0.09/min
Enterprise
Enterprise
Best for: Large teams with high-volume or custom requirements
- 10,000 minutes included per month
- 30 concurrent calls
- Unlimited knowledge bases
- Unlimited subaccounts
- Priority support
- Overage billed at max €0.08/min (custom rates available for Enterprise Plus)
Changing Plans
Upgrading
When you upgrade:- new plan limits become available immediately
- included minutes are prorated for the remaining billing period where applicable
- service continues without interruption
Downgrading
When you downgrade:- the change takes effect according to the billing flow shown in the app
- future included limits and overage rates follow the new plan
- you should verify expected usage before confirming the change
Annual vs Monthly
| Billing | Pricing | Commitment |
|---|---|---|
| Monthly | Standard monthly price | Cancel according to the current subscription terms |
| Annual | 12 months for the price of 10 | 12-month commitment |
Trial and Free Access
The Free plan requires no credit card. Trial availability for paid plans depends on the current checkout configuration shown in the app.Next Steps
Usage Pricing
Review per-minute rates and overage behavior
Phone Numbers
Understand number rental and telephony costs
Premium Features
View surcharges for premium providers
Start Free
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