# itellicoAI Documentation

> itellicoAI is an AI voice agent platform for automating phone and web conversations. Build, test, deploy, and optimize voice AI agents.

## Documentation

- [Introduction](https://docs.itellico.ai/introduction)
- [Quickstart](https://docs.itellico.ai/quickstart)
- [FAQ](https://docs.itellico.ai/faq)
- [Glossary](https://docs.itellico.ai/glossary)

## Build

- [Create First Agent](https://docs.itellico.ai/build/getting-started/create-first-agent)
- [Agent Editor](https://docs.itellico.ai/build/getting-started/agent-editor)
- [Settings Overview](https://docs.itellico.ai/build/basic-config/settings-overview)
- [Agent Identity](https://docs.itellico.ai/build/basic-config/agent-identity)
- [Instructions](https://docs.itellico.ai/build/conversation/instructions)
- [Prompt Engineering Guide](https://docs.itellico.ai/build/conversation/prompt-engineering-guide)
- [Variables & Dynamic Content](https://docs.itellico.ai/build/conversation/variables-dynamic-content)
- [Knowledge Architecture](https://docs.itellico.ai/build/knowledge/architecture)
- [Create Knowledge Bases](https://docs.itellico.ai/build/knowledge/create-knowledge-bases)
- [Tools Overview](https://docs.itellico.ai/build/tools/overview)
- [Custom API Actions](https://docs.itellico.ai/build/tools/custom-api-actions)
- [Transfer Details](https://docs.itellico.ai/build/tools/transfer-details)
- [Calendar Booking](https://docs.itellico.ai/build/tools/booking-calendar)
- [MCP Servers](https://docs.itellico.ai/build/advanced/mcp-servers)
- [Choose AI Model](https://docs.itellico.ai/build/voice-speech/choose-ai-model)
- [Select Voice](https://docs.itellico.ai/build/voice-speech/select-voice)
- [Greeting Messages](https://docs.itellico.ai/build/conversation/greeting-messages)
- [Dynamic Context](https://docs.itellico.ai/build/advanced/dynamic-context)
- [VAD Turn Detection](https://docs.itellico.ai/build/advanced/vad-turn-detection)
- [Conversation Goals](https://docs.itellico.ai/build/analytics/conversation-goals)
- [Post-Call Analysis](https://docs.itellico.ai/build/analytics/post-call-analysis)
- [Post-Call Automation](https://docs.itellico.ai/build/analytics/post-call-automation)

## Deploy

- [Launch Overview](https://docs.itellico.ai/launch/overview)
- [Phone Numbers](https://docs.itellico.ai/launch/phone-numbers)
- [Buy Numbers](https://docs.itellico.ai/launch/buy-numbers)
- [SIP Trunks](https://docs.itellico.ai/launch/sip-trunks)
- [Campaign Launch](https://docs.itellico.ai/launch/campaign-outbound-launch)
- [Web Widget Deployment](https://docs.itellico.ai/launch/web-widget-deployment)
- [Schedules](https://docs.itellico.ai/launch/schedules)

## Manage

- [Dashboard](https://docs.itellico.ai/manage/dashboard)
- [Conversations](https://docs.itellico.ai/manage/conversations/overview)
- [Campaigns](https://docs.itellico.ai/manage/campaigns/overview)
- [Contacts](https://docs.itellico.ai/manage/contacts/overview)
- [Tasks](https://docs.itellico.ai/manage/tasks/overview)
- [Notifications](https://docs.itellico.ai/manage/notifications)
- [Quality Studio](https://docs.itellico.ai/manage/quality-studio/overview)
- [Web Widgets](https://docs.itellico.ai/manage/web-widgets/overview)
- [Trust Center](https://docs.itellico.ai/manage/trust-center/overview)

## Examples

- [Front Desk Receptionist](https://docs.itellico.ai/examples/receptionist)
- [Appointment Booking](https://docs.itellico.ai/examples/appointment-booking)
- [Lead Qualification](https://docs.itellico.ai/examples/lead-qualification)
- [Customer Support](https://docs.itellico.ai/examples/customer-support)
- [Outbound Campaign](https://docs.itellico.ai/examples/outbound-campaign)

## Account & API

- [API Introduction](https://docs.itellico.ai/api-reference/introduction)
- [Python SDK](https://docs.itellico.ai/api-reference/python-sdk)
- [TypeScript SDK](https://docs.itellico.ai/api-reference/typescript-sdk)
- [API Keys](https://docs.itellico.ai/accounts/api-keys)
- [Webhooks](https://docs.itellico.ai/accounts/webhooks)
- [Integrations](https://docs.itellico.ai/accounts/integrations)

## Reference

- [Simple vs Expert Mode](https://docs.itellico.ai/reference/simple-vs-expert)
- [Supported Providers](https://docs.itellico.ai/reference/supported-providers)
- [Webhook Events](https://docs.itellico.ai/reference/webhook-events)
- [Limits & Quotas](https://docs.itellico.ai/reference/limits-quotas)
- [Error Codes](https://docs.itellico.ai/reference/error-codes)

## Troubleshooting

- [Common Issues](https://docs.itellico.ai/troubleshooting/common-issues)
- [Call Quality & Latency](https://docs.itellico.ai/troubleshooting/call-quality)
- [Knowledge Base Issues](https://docs.itellico.ai/troubleshooting/knowledge-issues)
- [Tools & Integrations](https://docs.itellico.ai/troubleshooting/tools-integrations)
- [Campaign Issues](https://docs.itellico.ai/troubleshooting/campaigns)