Documentation Index
Fetch the complete documentation index at: https://docs.itellico.ai/llms.txt
Use this file to discover all available pages before exploring further.
Last updated: August 1, 2024
itellico AI GmbH offers a comprehensive range of services with competitive hourly rates tailored to meet the diverse needs of our clients. Our pricing structure is designed to provide transparency and value, ensuring that clients receive expert consultation, development, and support services at rates that reflect the quality and expertise of our team. Below, you will find detailed information on our hourly rates for various service categories.
Note: All prices are in Euros and are exclusive of statutory VAT.
1. Hourly Rates for Services
Consulting and Project Management
| Activity | Net | Description |
|---|
| Business Consultant | 220.- | Provides strategic advice to improve business efficiency and performance. |
| AI Consultant | 220.- | Offers expertise in AI technologies to enhance business processes. |
| Callcenter Consultant | 150.- | Optimizes call center operations and customer service strategies. |
| Prompt Engineer | 180.- | Designs and refines prompts for AI systems to improve interaction quality. |
Development, Implementation, and Services
| Activity | Net | Description |
|---|
| AI Developer | 180.- | Develops AI solutions tailored to client needs and specifications. |
| Developer | 150.- | Builds and maintains software applications and systems. |
| Network Specialist/ VOIP/ SIP | 180.- | Manages and optimizes network infrastructure and communication systems. |
Support – First Level, Second Level
| Activity | Net | Description |
|---|
| Content Manager | 80.- | Manages and curates digital content to align with business goals. |
| Customer Success Manager | 100.- | Ensures customer satisfaction and retention through proactive support. |
2. Fees Based on Time Spent
- Billing Unit: At least the commenced half-hour.
- Travel Times: Calculated based on time spent. Waiting times are considered travel times if they hinder the performance of other activities and are not attributable to itellico. Travel is conducted with the client’s consent; in urgent cases, consent can be obtained retrospectively.
3. Additional Costs
Additional costs are to be borne by the client in addition to the fee and include in particular:
- Travel Expenses: Including mileage allowances and per diems. Travel time compensation applies to the most economical means of transport. Overnight stays in a hotel (bathroom/WC) are calculated according to the daily and overnight allowances of the collective agreement for IT professionals. If the rates are insufficient, the actual expenses will be charged.
- Other Costs: Special equipment that itellico cannot constantly provide must be supplied by the client.
4. Monthly Quotas
Unused hourly quotas expire at the end of the month and cannot be carried over to the next month. It is recommended to fully utilize the assigned hours within the month.
5. Working Hours
| Working Hours Category | Days | Time Range | Surcharge |
|---|
| Regular Hours | Monday to Friday | 09:00-18:00 | None |
| Overtime | Monday to Friday | 18:00–09:00 | 50% surcharge |
| Overtime | Saturday, Sunday, Holidays | 00:00-24:00 | 50% surcharge |
