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Use this guide if your business numbers already run through Fonial.
1

Get Fonial SIP credentials

  1. Log in to your Fonial customer portal
  2. Navigate to your SIP trunk or extension settings
  3. Note the SIP registrar, username, and password
2

Create SIP Trunk in itellicoAI

Go to Telephony → SIP Trunks → Create SIP Trunk:
  • Name: Fonial
  • Termination URI: Fonial’s SIP registrar address
  • SIP Auth Username/Password: Your Fonial credentials
3

Configure forwarding

In Fonial, set up call forwarding to route inbound calls to the itellicoAI SIP endpoint.