Skip to main content
Buying numbers through the interface is straightforward for most cases, but compliance requirements can sometimes make it tricky — especially for certain countries or number types. If you run into any issues or just want help, contact us at support@itellico.ai and let us know what you need. We’ll take care of it.
The fastest way to get phone numbers for your AI agents is buying them directly from the itellicoAI marketplace. Numbers are yours once purchased; you can use them for as long as your subscription is active. We handle the telephony infrastructure — you just pick a number and assign an agent. Access: Go to Telephony → Buy Number, or open Telephony → Phone Numbers and click Add Number → Buy a Number. The current marketplace UI exposes supported DACH countries: Austria, Germany, and Switzerland. Additional countries may be added as carrier coverage expands.

​
How to Buy a Number

1

Open the marketplace

Go to Telephony → Buy Number, or open Telephony → Phone Numbers and click Add Number → Buy a Number.
2

Select country and number type

Choose a supported country from the dropdown, then select one or more number types such as local, national, mobile, or toll-free. Available types depend on the country.
3

Check pricing and compliance

The marketplace shows the monthly price for your selection. If a compliance profile is required for that country, you’ll see a notice — you must have an approved profile before purchasing.
4

Search for numbers

Optionally search by digits or prefix (e.g., “720” or “555”) to find specific numbers. Results show up to 50 matching numbers with type, location, monthly price, and purchase action.
5

Purchase

Click Purchase on your chosen number. Checkout opens in a separate secure payment flow. After checkout, you return to Phone Numbers, where the number can briefly show as provisioning before it is fully available.
Some countries show masked numbers (partially hidden) until purchase. You’ll see the prefix and area code, but the full number is assigned after checkout.

​
After Purchase

Once your number is provisioned:
  1. Open Phone Numbers to find your new number
  2. Open the number’s Routing settings to assign an agent
  3. Optionally add a Label for easy identification
  4. Test a call to verify everything works
If checkout succeeds but provisioning is still running, the Phone Numbers page shows a temporary status notice until the number is ready.

​
Next Steps

Phone Numbers

Manage and configure your numbers

Compliance Profiles

Meet compliance requirements for regulated countries

Agent Editor

Configure the agent that answers calls