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Web Widgets let you deploy your agent on web pages through an embeddable widget. Access: Open Web Widgets in the main menu.

Use Web Widgets When You Need To

  • add voice or chat to your website
  • create different widgets for different pages or audiences
  • preview how the experience will look before you publish it
  • manage share links and embed code without changing your agent itself
Each widget is a customer-facing experience layer on top of an agent. One agent can power multiple widgets with different configurations.

Widget List

The list shows:
  • Name
  • Agent
  • Features (voice/text)
  • Updated timestamp
  • Actions menu
Row click opens the widget editor. Cmd/Ctrl+click opens in a new tab.

Create Widget Flow

Use Create Widget to open the creation form. Required fields:
  • widget name
  • agent
After creation, the platform redirects you to the full widget configuration editor with the current tabs: Setup, Appearance, Content, Features, Actions, Privacy, Export, and Share.

Working with Multiple Widgets

You can maintain separate widgets for:
  • different website pages
  • different audiences/use cases
  • different agent personas
Each widget has independent configuration, share links, and embed code.

Next Steps

Widget Configuration

Configure all eight widget editor tabs, from setup through share and export

Widget Share Links

Create hosted preview links for reviewers and stakeholders

Agent Editor

Tune agent behavior used by your widgets