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Installation

pip install itellicoai

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Requirements

  • Python 3.9+
  • Supports both sync and async operations

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Get Your API Key

To use the SDK, you will need an API key from your itellicoAI dashboard:
1

Navigate to API Keys

Go to Developers → API Keys
2

Create Key

Click Create API Key
3

Copy Key

Copy the generated key — it is only shown once
Store your API key securely using environment variables. Never commit it to version control.

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Quick Start

from itellicoai import Itellicoai

# Initialize client
client = Itellicoai(
    api_key="your-api-key"
)

# Create an agent
agent = client.agents.create(
    account_id="your-account-id",
    name="Customer Support Agent",
    model={
        "provider": "openai",
        "model": "gpt-4o-mini"
    },
    voice={
        "provider": "elevenlabs",
        "voice_id": "EXAVITQu4vr4xnSDxMaL"
    },
    transcriber={
        "provider": "deepgram",
        "model": "nova-2:general",
        "language": "en-US"
    },
    initial_message={
        "mode": "fixed_message",
        "message": "Hello! How can I assist you today?",
        "delay_ms": 1000
    },
    max_duration_seconds=1800,
    tags=["support", "customer-service"]
)

print(f"Created agent: {agent.id}")

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Async Support

import asyncio
from itellicoai import AsyncItellicoai

async def main():
    client = AsyncItellicoai(api_key="your-api-key")

    # List agents asynchronously
    agents = await client.agents.list("account_id")

    for agent in agents.items:
        print(f"Agent: {agent.name}")

asyncio.run(main())

​
SDK Operations

Agent Management

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List Agents

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agents = client.agents.list(
    account_id="account_id",
)
print(agents.count)

​
Retrieve Agent

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agent_response = client.agents.retrieve(
    agent_id="agent_id",
    account_id="account_id",
)
print(agent_response.id)

​
Update Agent

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agent_response = client.agents.update(
    agent_id="agent_id",
    account_id="account_id",
)
print(agent_response.id)

​
Archive Agent

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
client.agents.archive(
    agent_id="agent_id",
    account_id="account_id",
)

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List Conversations

from itellicoai import Itellicoai

client = Itellicoai(api_key="My API Key")

conversations = client.accounts.list_conversations(
    account_id="account_id"
)

for conv in conversations.items:
    print(f"Conversation ID: {conv.conversation_id}")
    print(f"Contact: {conv.contact_number}")
    print(f"Duration: {conv.duration_seconds}s")
    print(f"Status: {conv.status}")

​
List Phone Numbers

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_numbers = client.accounts.phone_numbers.list(
    account_id="account_id",
)
print(phone_numbers.count)

​
Create Phone Number

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.create(
    account_id="account_id",
    sip_trunk_id="sip_trunk_id",
)
print(phone_number.id)

​
Get Phone Number

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.retrieve(
    phone_number_id="phone_number_id",
    account_id="account_id",
)
print(phone_number.id)

​
Update Phone Number

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.update(
    phone_number_id="phone_number_id",
    account_id="account_id",
)
print(phone_number.id)

​
Delete Phone Number

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
client.accounts.phone_numbers.delete(
    phone_number_id="phone_number_id",
    account_id="account_id",
)

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List Models

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_models(
    account_id="account_id",
)
print(response)

​
List Transcribers

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_transcribers(
    account_id="account_id",
)
print(response)

​
List Voices

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_voices(
    account_id="account_id",
    provider="provider",
)
print(response)

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List SIP Trunks

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunks = client.accounts.sip_trunks.list(
    account_id="account_id",
)
print(sip_trunks.count)

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Create SIP Trunk

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.create(
    account_id="account_id",
)
print(sip_trunk.id)

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Get SIP Trunk

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.retrieve(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)
print(sip_trunk.id)

​
Update SIP Trunk

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.update(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)
print(sip_trunk.id)

​
Delete SIP Trunk

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

client.accounts.sip_trunks.delete(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)

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Get Usage Analytics

response = client.accounts.analytics.get_usage(
    account_id="account_id",
)
print(response.meta)

​
List Subaccounts

subaccounts = client.accounts.subaccounts.list(
    account_id="account_id",
)
print(subaccounts.count)

​
Create Subaccount

account = client.accounts.subaccounts.create(
    account_id="account_id",
    name="name",
)
print(account.id)

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Get Subaccount

account = client.accounts.subaccounts.retrieve(
    subaccount_id="subaccount_id",
    account_id="account_id",
)
print(account.id)

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Update Subaccount

account = client.accounts.subaccounts.update(
    subaccount_id="subaccount_id",
    account_id="account_id",
)
print(account.id)

​
Error Handling

from itellicoai import Itellicoai
import itellicoai

client = Itellicoai(api_key="your-api-key")

try:
    agent = client.agents.retrieve("agent_123abc", account_id="account_id")
except itellicoai.AuthenticationError:
    print("Invalid API key")
except itellicoai.NotFoundError:
    print("Agent not found")
except itellicoai.RateLimitError:
    print("Rate limit exceeded")
except itellicoai.APIStatusError as e:
    print(f"API error: {e.status_code}")

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Environment Variables

import os
from itellicoai import Itellicoai

# API key automatically loaded from ITELLICOAI_API_KEY env var
client = Itellicoai()

# Or set explicitly
client = Itellicoai(api_key=os.getenv("ITELLICOAI_API_KEY"))

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Resources

PyPI Package

Install from PyPI

GitHub Repository

View source code on GitHub

API Reference

Browse REST API documentation