Get a call
curl --request GET \
--url https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}")
.header("X-API-Key", "<api-key>")
.asString();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}require 'uri'
require 'net/http'
url = URI("https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "<string>",
"type": "<string>",
"status": "<string>",
"created": "2023-11-07T05:31:56Z",
"modified": "2023-11-07T05:31:56Z",
"direction": "<string>",
"answer_status": "waiting",
"agent_id": "<string>",
"agent_name": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"external_id": "<string>",
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"messages": [
{
"message": "<string>",
"role": "user",
"timestamp": "2023-11-07T05:31:56Z"
}
],
"capture": {
"recording_url": "<string>"
}
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}Calls
Get a call
Retrieve detailed information about a specific voice call, including messages/transcript and recording metadata when available.
GET
/
v1
/
accounts
/
{account_id}
/
calls
/
{call_id}
Get a call
curl --request GET \
--url https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}")
.header("X-API-Key", "<api-key>")
.asString();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}require 'uri'
require 'net/http'
url = URI("https://api.itellico.ai/v1/accounts/{account_id}/calls/{call_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "<string>",
"type": "<string>",
"status": "<string>",
"created": "2023-11-07T05:31:56Z",
"modified": "2023-11-07T05:31:56Z",
"direction": "<string>",
"answer_status": "waiting",
"agent_id": "<string>",
"agent_name": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"external_id": "<string>",
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"messages": [
{
"message": "<string>",
"role": "user",
"timestamp": "2023-11-07T05:31:56Z"
}
],
"capture": {
"recording_url": "<string>"
}
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}{
"code": "not_found",
"detail": "Agent with UUID 123e4567-e89b-12d3-a456-426614174000 does not exist",
"message": "Resource not found"
}Authorizations
Response
OK
How the call was answered when known (waiting, human, machine, user_rejected, user_unavailable, user_busy, or unknown).
Available options:
waiting, human, machine, user_rejected, user_unavailable, user_busy, unknown messages
(UserMessageSchema · object | AgentMessageSchema · object | SystemMessageSchema · object | ToolMessageSchema · object | EventMessageSchema · object)[]
- UserMessageSchema
- AgentMessageSchema
- SystemMessageSchema
- ToolMessageSchema
- EventMessageSchema
Show child attributes
Show child attributes
Capture artifacts associated with a conversation.
Show child attributes
Show child attributes
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