Saltar para o conteúdo principal

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Instalação

pip install itellicoai

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Requisitos

  • Python 3.8+
  • Suporta operações síncronas e assíncronas

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Obter Sua Chave API

Para usar o SDK, você precisará de uma chave API do seu painel de controle itellicoAI:
  1. Navegue até Desenvolvedores na barra lateral
  2. Clique em Chaves API
  3. Clique em Criar Chave API
  4. Copie a chave gerada para usar com o SDK
Painel de chaves API
Painel de chaves API
Armazene sua chave API com segurança usando variáveis de ambiente. Nunca a envie para o controle de versão.

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Início Rápido

from itellicoai import Itellicoai

# Initialize client
client = Itellicoai(
    api_key="your-api-key"
)

# Create an agent
agent = client.agents.create(
    account_id="your-account-id",
    name="Customer Support Agent",
    model={
        "provider": "openai",
        "model": "gpt-4o-mini"
    },
    voice={
        "provider": "elevenlabs",
        "voice_id": "EXAVITQu4vr4xnSDxMaL"
    },
    transcriber={
        "provider": "deepgram",
        "model": "nova-2:general",
        "language": "en-US"
    },
    initial_message={
        "mode": "fixed_message",
        "message": "Hello! How can I assist you today?",
        "delay_ms": 1000
    },
    max_duration_seconds=1800,
    tags=["support", "customer-service"]
)

print(f"Created agent: {agent.id}")

​
Suporte Async

import asyncio
from itellicoai import AsyncItellicoAI

async def main():
    client = AsyncItellicoAI(api_key="your-api-key")

    # List agents asynchronously
    agents = await client.agents.list()

    for agent in agents:
        print(f"Agent: {agent.name}")

asyncio.run(main())

​
Operações do SDK

Gerenciamento de Agentes

​
Listar Agentes

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agents = client.agents.list(
    account_id="account_id",
)
print(agents.count)

​
Recuperar Agente

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agent_response = client.agents.retrieve(
    agent_id="agent_id",
    account_id="account_id",
)
print(agent_response.id)

​
Atualizar Agente

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
agent_response = client.agents.update(
    agent_id="agent_id",
    account_id="account_id",
)
print(agent_response.id)

​
Arquivar Agente

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
client.agents.archive(
    agent_id="agent_id",
    account_id="account_id",
)

​
Listar Conversas

from itellicoai import Itellicoai

client = Itellicoai(api_key="My API Key")

conversations = client.accounts.list_conversations(
    account_id="account_id"
)

for conv in conversations.items:
    print(f"Conversation ID: {conv.conversation_id}")
    print(f"Contact: {conv.contact_number}")
    print(f"Duration: {conv.duration_seconds}s")
    print(f"Status: {conv.status}")

​
Listar Números de Telefone

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_numbers = client.accounts.phone_numbers.list(
    account_id="account_id",
)
print(phone_numbers.count)

​
Criar Número de Telefone

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.create(
    account_id="account_id",
    sip_trunk_id="sip_trunk_id",
)
print(phone_number.id)

​
Obter Número de Telefone

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.retrieve(
    phone_number_id="phone_number_id",
    account_id="account_id",
)
print(phone_number.id)

​
Atualizar Número de Telefone

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
phone_number = client.accounts.phone_numbers.update(
    phone_number_id="phone_number_id",
    account_id="account_id",
)
print(phone_number.id)

​
Excluir Número de Telefone

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)
client.accounts.phone_numbers.delete(
    phone_number_id="phone_number_id",
    account_id="account_id",
)

​
Listar Modelos

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_models(
    account_id="account_id",
)
print(response)

​
Listar Transcritores

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_transcribers(
    account_id="account_id",
)
print(response)

​
Listar Vozes

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

response = client.accounts.providers.list_voices(
    account_id="account_id",
    provider="provider",
)
print(response)

​
Listar Trunks SIP

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunks = client.accounts.sip_trunks.list(
    account_id="account_id",
)
print(sip_trunks.count)

​
Criar Trunk SIP

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.create(
    account_id="account_id",
)
print(sip_trunk.id)

​
Obter Trunk SIP

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.retrieve(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)
print(sip_trunk.id)

​
Atualizar Trunk SIP

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

sip_trunk = client.accounts.sip_trunks.update(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)
print(sip_trunk.id)

​
Excluir Trunk SIP

from itellicoai import Itellicoai

client = Itellicoai(
    api_key="My API Key",
)

client.accounts.sip_trunks.delete(
    sip_trunk_id="sip_trunk_id",
    account_id="account_id",
)

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Obter Análises de Uso

response = client.accounts.analytics.get_usage(
    account_id="account_id",
)
print(response.meta)

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Listar Subcontas

subaccounts = client.accounts.subaccounts.list(
    account_id="account_id",
)
print(subaccounts.count)

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Criar Subconta

account = client.accounts.subaccounts.create(
    account_id="account_id",
    name="name",
)
print(account.id)

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Obter Subconta

account = client.accounts.subaccounts.retrieve(
    subaccount_id="subaccount_id",
    account_id="account_id",
)
print(account.id)

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Atualizar Subconta

account = client.accounts.subaccounts.update(
    subaccount_id="subaccount_id",
    account_id="account_id",
)
print(account.id)

​
Tratamento de Erros

from itellicoai import ItellicoAI
from itellicoai.exceptions import (
    AuthenticationError,
    NotFoundError,
    RateLimitError,
    APIError
)

client = ItellicoAI(api_key="your-api-key")

try:
    agent = client.agents.retrieve("agent_123abc")
except AuthenticationError:
    print("Invalid API key")
except NotFoundError:
    print("Agent not found")
except RateLimitError:
    print("Rate limit exceeded")
except APIError as e:
    print(f"API error: {e.message}")

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Variáveis de Ambiente

import os
from itellicoai import ItellicoAI

# API key automatically loaded from ITELLICO_API_KEY env var
client = ItellicoAI()

# Or set explicitly
client = ItellicoAI(api_key=os.getenv("ITELLICO_API_KEY"))

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Recursos

Pacote PyPI

Instale do PyPI

Repositório GitHub

Veja o código fonte no GitHub

Referência da API

Documentação da API REST