> ## Documentation Index
> Fetch the complete documentation index at: https://docs.itellico.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Review and act on account notifications from the in-app inbox

export const Screenshot = ({lightSrc, darkSrc, alt, caption, maxWidth = "880px"}) => {
  return <div style={{
    margin: "1rem auto",
    maxWidth,
    width: "100%"
  }}>
      <Frame>
        <img className="block dark:hidden" src={lightSrc} alt={alt} />
        <img className="hidden dark:block" src={darkSrc} alt={alt} />
      </Frame>
      {caption ? <p style={{
    marginTop: "0.5rem",
    fontSize: "0.875rem",
    color: "inherit",
    opacity: 0.8
  }}>
          {caption}
        </p> : null}
    </div>;
};

The notification center alerts you to important events across your account. An unread count badge appears in the sidebar when you have unread notifications.

**Access:** Click **Notifications** in the main sidebar.

<Screenshot lightSrc="/images/notifications__notifications-inbox-light.png" darkSrc="/images/notifications__notifications-inbox-dark.png" alt="Notification inbox showing recent notifications with unread count badge" />

***

## Notification Inbox

The inbox opens as a full page with the following layout:

* **Header** — displays the "Notifications" title, an unread count badge, and a **Mark all as read** button
* **Notification list** — scrollable list with **Load more** pagination (20 notifications per page)

### Notification Card

Each notification card displays:

| Element              | Details                                                   |
| -------------------- | --------------------------------------------------------- |
| **Unread indicator** | A blue dot for unread notifications                       |
| **Icon**             | An icon representing the notification type                |
| **Title and time**   | Event title with a relative timestamp                     |
| **Message**          | Additional context about the event                        |
| **Menu**             | Options to mark as read/unread or delete the notification |

Clicking a notification marks it as read and expands the row. If a related resource is available, use **View details** to open it.

***

## Notification Types

| Type                    | Description                                                             |
| ----------------------- | ----------------------------------------------------------------------- |
| **Task assigned**       | Someone assigned a task to you                                          |
| **Task mentioned**      | Someone mentioned you in a task comment                                 |
| **Issue assigned**      | Someone assigned a quality issue to you                                 |
| **Issue mentioned**     | Someone mentioned you in an issue comment                               |
| **Issue resolved**      | Someone resolved an issue you are involved with                         |
| **Conversation ended**  | A conversation has completed                                            |
| **Campaign completed**  | An outbound [campaign](/manage/campaigns/overview) has finished running |
| **Insight ready**       | A new AI insight is available for review                                |
| **Compliance approved** | Someone approved a compliance review                                    |
| **Compliance rejected** | Someone rejected a compliance review                                    |
| **System**              | Platform announcements, maintenance, or system updates                  |

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Conversations" icon="messages" href="/manage/conversations/overview">
    Review completed conversations linked from notifications
  </Card>

  <Card title="Tasks" icon="list-check" href="/manage/tasks/overview">
    View and manage assigned tasks
  </Card>
</CardGroup>