> ## Documentation Index
> Fetch the complete documentation index at: https://docs.itellico.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Build, deploy, and manage AI voice agents for phone and web conversations

Build, deploy, and manage AI voice agents for phone calls and web conversations.

<CardGroup cols={3}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Create your first agent in 5 minutes
  </Card>

  <Card title="Agency Setup" icon="building" href="/accounts/agency-playbook">
    Set up client accounts and billing
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/introduction">
    Integrate via REST API and SDKs
  </Card>
</CardGroup>

***

## What do you want to do?

| Goal                                     | Guide                                                        |
| ---------------------------------------- | ------------------------------------------------------------ |
| Create my first agent                    | [Quickstart](/quickstart)                                    |
| Configure voice, prompt, and tools       | [Agent Editor](/build/getting-started/agent-editor)          |
| Write a good prompt                      | [Prompt Guide](/build/conversation/prompt-engineering-guide) |
| Add knowledge for the agent to reference | [Knowledge Bases](/build/knowledge/architecture)             |
| Set up call transfers or bookings        | [Tools](/build/tools/overview)                               |
| Buy a phone number                       | [Phone Numbers](/launch/buy-numbers)                         |
| Launch an outbound campaign              | [Campaigns](/launch/campaign-outbound-launch)                |
| Embed voice on my website                | [Web Widgets](/launch/web-widget-deployment)                 |
| Review how calls are going               | [Conversations](/manage/conversations/overview)              |
| Fix agent issues                         | [Quality Studio](/manage/quality-studio/overview)            |
| Connect via API                          | [API Reference](/api-reference/introduction)                 |
| Manage client accounts                   | [Client Service Models](/accounts/agency-playbook)           |

***

## Build

Configure your agent's voice, prompt, knowledge, and tools.

<CardGroup cols={2}>
  <Card title="Create Your First Agent" icon="plus" href="/build/getting-started/create-first-agent">
    Go from zero to a working agent
  </Card>

  <Card title="Agent Editor" icon="pen-to-square" href="/build/getting-started/agent-editor">
    Configure every aspect of your agent in one place
  </Card>
</CardGroup>

## Test

Validate your agent before it talks to real customers.

<CardGroup cols={2}>
  <Card title="Web & Chat Testing" icon="browser" href="/test/web-simulator">
    Iterate quickly in the browser
  </Card>

  <Card title="Phone Testing" icon="phone" href="/test/phone-testing">
    Verify voice quality with a real call
  </Card>
</CardGroup>

## Deploy

Connect your agent to phone numbers, campaigns, or your website.

<CardGroup cols={2}>
  <Card title="Phone Numbers" icon="phone" href="/launch/phone-numbers">
    Buy or import numbers for inbound calls
  </Card>

  <Card title="Campaigns" icon="bullhorn" href="/launch/campaign-outbound-launch">
    Automate outbound calling at scale
  </Card>

  <Card title="Web Widgets" icon="globe" href="/launch/web-widget-deployment">
    Embed voice and chat on your site
  </Card>

  <Card title="Production Checklist" icon="clipboard-check" href="/launch/production-checklist">
    Verify everything before going live
  </Card>
</CardGroup>

## Manage

Monitor live operations, handle follow-ups, and improve agents from production data.

<CardGroup cols={2}>
  <Card title="Dashboard" icon="gauge-high" href="/manage/dashboard">
    Track call volume, goals, and trends
  </Card>

  <Card title="Conversations" icon="messages" href="/manage/conversations/overview">
    Review transcripts, recordings, and outcomes
  </Card>

  <Card title="Contacts" icon="address-book" href="/manage/contacts/overview">
    Manage caller records and history
  </Card>

  <Card title="Tasks" icon="list-check" href="/manage/tasks/overview">
    Track follow-up work from calls
  </Card>

  <Card title="Quality Studio" icon="chart-line" href="/manage/quality-studio/overview">
    Flag issues in calls and resolve them with AI assistance
  </Card>

  <Card title="Campaigns" icon="bullhorn" href="/manage/campaigns/overview">
    Track outbound campaign progress and outcomes
  </Card>

  <Card title="Web Widgets" icon="browser" href="/manage/web-widgets/overview">
    Manage website widget experiences
  </Card>

  <Card title="Trust Center" icon="shield-check" href="/manage/trust-center/overview">
    Manage retention, data requests, and public trust settings
  </Card>
</CardGroup>