> ## Documentation Index
> Fetch the complete documentation index at: https://docs.itellico.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Your First Agent

> Create an agent and configure it in the Agent Editor

export const Screenshot = ({lightSrc, darkSrc, alt, caption, maxWidth = "880px"}) => {
  return <div style={{
    margin: "1rem auto",
    maxWidth,
    width: "100%"
  }}>
      <Frame>
        <img className="block dark:hidden" src={lightSrc} alt={alt} />
        <img className="hidden dark:block" src={darkSrc} alt={alt} />
      </Frame>
      {caption ? <p style={{
    marginTop: "0.5rem",
    fontSize: "0.875rem",
    color: "inherit",
    opacity: 0.8
  }}>
          {caption}
        </p> : null}
    </div>;
};

## Before You Start

You need:

* An active itellicoAI account
* A clear use case (support, booking, lead qualification, outreach)

Optional but useful:

* Website URL(s)
* Docs/FAQs for Knowledge

## Open the Create Flow

1. Go to **AI Agents**
2. Click **Create Agent**
3. Enter a **name** for your agent
4. Pick a **language** preset (or leave as Multilingual)
5. Optionally choose an **agent template** to start with a pre-built prompt for common use cases (receptionist, appointment booking, lead qualification, and more)
6. Click **Create**

Your new agent opens in the [Agent Editor](/build/getting-started/agent-editor), where you can configure every aspect of its behavior.

<Screenshot lightSrc="/images/agents__create-agent-modal-light.png" darkSrc="/images/agents__create-agent-modal-dark.png" alt="Create Agent form" />

***

## What to Configure

Once in the Agent Editor, work through the key tabs:

* **General** — name, language, AI model, voice, and background sounds
* **Prompt** — define the agent's role, rules, and conversation flow
* **Knowledge** — connect documents and web content the agent can reference
* **Tools** — add actions like call transfer, calendar booking, or custom API calls
* **Call Flow** — set the greeting, turn-taking speed, and hang-up behavior
* **Analytics** — define goals and insight questions to measure after each call
* **Notifications** — set up automatic emails and tasks based on call outcomes
* **Privacy** — configure announcements, recording, and data retention

<Tip>
  You can also start from a template. Open the **Prompt** tab and click **Browse Templates** to pick a pre-built prompt for common use cases like front desk, appointment booking, lead qualification, and more.
</Tip>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Agent Editor" icon="pen-to-square" href="/build/getting-started/agent-editor">
    Configure prompt, tools, conversation, and deploy settings
  </Card>

  <Card title="Prompt" icon="pen" href="/build/conversation/prompt">
    Write and refine the agent prompt
  </Card>

  <Card title="Deploy" icon="rocket" href="/launch/overview">
    Connect channels and receive live conversations
  </Card>

  <Card title="Test" icon="vial" href="/test/overview">
    Validate behavior before production traffic
  </Card>
</CardGroup>