> ## Documentation Index
> Fetch the complete documentation index at: https://docs.itellico.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription Plans

> Compare active itellicoAI subscription tiers, included limits, and usage rates.

**Access:** Use **Settings → Account → Billing → Plans**.

## Plan Comparison

Choose the plan that fits your expected call volume. All plans include access to the core voice AI platform, including the [agent editor](/build/getting-started/agent-editor) and [dashboard](/manage/dashboard).

| Feature                  | Free     | Pay As You Go | Growth      | Professional | Business    | Enterprise   |
| ------------------------ | -------- | ------------- | ----------- | ------------ | ----------- | ------------ |
| **Monthly Price**        | €0       | €0 + usage    | €99         | €199         | €499        | €1,500       |
| **Annual Price**         | —        | —             | €990        | €1,990       | €4,990      | €15,000      |
| **Included Minutes**     | 30 total | 0             | 1,000/month | 2,000/month  | 5,000/month | 10,000/month |
| **Usage / Overage Rate** | Hard cap | €0.30/min     | €0.12/min   | €0.10/min    | €0.09/min   | €0.08/min    |
| **Concurrent Calls**     | 2        | 20            | 5           | 10           | 20          | 30           |
| **Knowledge Bases**      | 5        | 10            | 5           | 10           | 10          | Unlimited    |
| **Subaccounts**          | 0        | Unlimited     | Unlimited   | Unlimited    | Unlimited   | Unlimited    |
| **Priority Support**     | —        | —             | —           | —            | ✓           | ✓            |

<Tip>
  Annual billing on paid subscription plans is priced as 10 months for a 12-month commitment.
</Tip>

***

## Plan Details

<AccordionGroup>
  <Accordion title="Free" icon="gift">
    **Best for:** Testing and evaluation

    * 30 total minutes included
    * 2 concurrent calls
    * 5 knowledge bases
    * No subaccounts
    * Hard cap when included usage is exhausted
    * No credit card required
  </Accordion>

  <Accordion title="Pay As You Go" icon="gauge-high">
    **Best for:** Teams that want paid access without a subscription commitment

    * No included minutes
    * Usage billed at €0.30/min
    * 20 concurrent calls
    * 10 knowledge bases
    * Unlimited subaccounts

    **€0/month plus usage**
  </Accordion>

  <Accordion title="Growth" icon="arrow-trend-up">
    **Best for:** Growing teams with predictable monthly call volume

    * 1,000 minutes included per month
    * 5 concurrent calls
    * 5 knowledge bases
    * Unlimited subaccounts
    * Overage billed at €0.12/min

    **€99/month** or **€990/year**
  </Accordion>

  <Accordion title="Professional" icon="bolt">
    **Best for:** Teams that need more included minutes and higher concurrency

    * 2,000 minutes included per month
    * 10 concurrent calls
    * 10 knowledge bases
    * Unlimited subaccounts
    * Overage billed at €0.10/min

    **€199/month** or **€1,990/year**
  </Accordion>

  <Accordion title="Business" icon="building">
    **Best for:** Established businesses and agencies with higher call volume

    * 5,000 minutes included per month
    * 20 concurrent calls
    * 10 knowledge bases
    * Unlimited subaccounts
    * Priority support
    * Overage billed at €0.09/min

    **€499/month** or **€4,990/year**
  </Accordion>

  <Accordion title="Enterprise" icon="crown">
    **Best for:** Large teams with high-volume or custom requirements

    * 10,000 minutes included per month
    * 30 concurrent calls
    * Unlimited knowledge bases
    * Unlimited subaccounts
    * Priority support
    * Overage billed at max €0.08/min (custom rates available for Enterprise Plus)

    **€1,500/month** or **€15,000/year**
  </Accordion>
</AccordionGroup>

***

## Changing Plans

### Upgrading

When you upgrade:

* new plan limits become available immediately
* included minutes are prorated for the remaining billing period where applicable
* service continues without interruption

### Downgrading

When you downgrade:

* the change takes effect according to the billing flow shown in the app
* future included limits and overage rates follow the new plan
* you should verify expected usage before confirming the change

<Warning>
  Before downgrading, ensure your expected usage fits within the new plan's limits. If usage exceeds included minutes, overage rules or hard caps depend on the target plan.
</Warning>

***

## Annual vs Monthly

| Billing | Pricing                       | Commitment                                         |
| ------- | ----------------------------- | -------------------------------------------------- |
| Monthly | Standard monthly price        | Cancel according to the current subscription terms |
| Annual  | 12 months for the price of 10 | 12-month commitment                                |

Annual plans are paid upfront. If you cancel mid-year, service continues until the end of your paid period unless your contract says otherwise.

***

## Trial and Free Access

The Free plan requires no credit card. Trial availability for paid plans depends on the current checkout configuration shown in the app.

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Usage Pricing" icon="calculator" href="/billing/usage-pricing">
    Review per-minute rates and overage behavior
  </Card>

  <Card title="Phone Numbers" icon="phone" href="/billing/phone-numbers">
    Understand number rental and telephony costs
  </Card>

  <Card title="Premium Features" icon="star" href="/billing/premium-features">
    View surcharges for premium providers
  </Card>

  <Card title="Start Free" icon="play" href="https://app.itellico.ai">
    Try itellicoAI free
  </Card>
</CardGroup>